Most Energizer® Power Packs have a built-in charge indicator. To activate the charge indicator, press the power button on your power pack. This will cause the LED light power meter to illuminate corresponding to the charge remaining inside the power pack. When the Energizer® Power Pack is still charging, this light will flash, and when the power pack is fully charged, all led lights should remain illuminated.
Typically it will take up three to four hours to fully charge an Energizer® portable charger after its initial charge. Smaller portable chargers should take less time, and larger portable chargers or external batteries may take slightly longer. For models with USB or micro USB input port, the output current from USB wall charger or PC USB port will inference charging time too.
Energizer® products are rechargeable up to 500 times. Afterwards, the Energizer® unit will begin to lose its ability to hold a charge. Battery cells are consuming materials; there will be a decrease in the device’s total power capacity as time goes by or after certain times of usage.
Yes, all power packs with 5V (USB) input can be charged with a USB cigarette lighter. Unfortunately, we don’t recommend using a cigarette lighter to charge our larger power packs with 19V input power.
Yes, it is possible to use our Energizer® Power Packs as an A/C adapter for your device.
Yes, for portable charge with USB or micro USB input port, you can recharge your portable charge with any USB wall charger between 0.5A and 2A without any impact to the battery life.
No. Lithium polymer battery technology is not susceptible to any memory issues like NICAD and NIMH.
If you don’t plan on using your power pack for more than 6 months, we recommend that you store the battery with a 75% charge and recharge the battery every 3 months. If you store a battery when it is fully discharged, it could fall into a deep discharge state, which renders it incapable of holding any charge. Conversely, if you store it fully charged for an extended period of time, the battery may experience some loss of battery capacity, meaning it will have a shorter life.
To charge your device(s) with the USB-A port(s):
1. Connect XP20001PD to your device(s) with an USB-A charging cable
2. Press the power button once to activate charging for your device(s)
To charge your Type-C laptop* with the Type-C port:
1. Connect XP20001PD to your Type-C laptop with a Type C-C charging cable
2. Red light indicates Type-C output is activated, and your Type-C laptop is being charged.
PowerSafe Management:
1. Do not use both Type-C and USB-A output ports simultaneously
2. Do not use the Micro USB port when XP20001PD is charging a Type-C laptop* with the Type-C port (Red light indicates Type-C output)
3. To recharge XP20001PD through both Micro USB and Type-C ports simultaneously, please apply 5V input to activate recharging.
*Please note that it is normal the power bank becomes high in temperature during USB-C to C laptop charging, cool down accordingly before any direct contact
Compatibility
To charge your device with the wireless charger:
1. Place your device on the wireless charger
2. Press the power button once to activate charging for your device
3. For 10W wireless charging, please do not charge other device(s) at the same time
To charge your device with the USB-C port:
1. Connect your device(s) to QE10000CQ with a USB-C to USB-C charging cable
To activate Apple fast charge, connect your iPhone* to QE10000CQ with a USB-C to Apple Lightning cable (Cable not included)
To activate Apple fast charge, please only use original charging cable
For Apple fast charge, please do not connect other device(s) at the same time
*Based on device compatibility
2. Press the power button once to activate charging for your device
To charge your device(s) with the USB-A port(s):
1. Connect your device(s) to QE10000CQ with the USB-A charging cable(s)
To activate Qualcomm Quick Charge 3.0, please connect your compatible device to the color Quick Charge 3.0 port with the USB-A charging cable
Please only connect one device enable to activated Quick Charge 3.0 (wireless charger included)
2. Press the power button once to activate charging for your device
To reset your power bank when safety protection is activated:
1. For safety reason, Energizer PowerSafe Management technology will temporarily shut down the power bank when there are more than two devices being charged at the same time
2. To reset your power bank, please recharging your power bank, your power bank will reboot accordingly
*Please only charge two devices at once to prevent overcharging on your power bank. For Quick Charge function, please only charge one device at once
1. Do not connect QE10000CQ with laptops
2. Avoid using micro USB input and other output(s) simultaneously
3. Please avoid placing metallic objects over or too close to QE10000CQ while charging your device
4. Do not charge more than two devices at once, wireless charger is included
Compatible Devices
| Using the USB-A output ports to charge… | Smartphone & Tablet | iPhone & iPad |
| Nokia | iPad Pro 10.5” | |
| Lenovo Yoga | iPad Pro 12.9” | |
| Google Pixel | iPhone 6 | |
| Google Pixel XL | iPhone 6 Plus | |
| Huawei P8 | iPhone 6s | |
| Huawei nova | iPhone 7 | |
| Huawei Mate 8 | iPhone 7 Plus | |
| Huawei P9 | iPhone 8 | |
| LG G5 | iPhone 8 Plus | |
| HTC 10 | iPhone X | |
| And many more… | And many more… | |
| Using the USB-C output port to charge… | Smartphone & Tablet | iPhone & iPad |
| ASUS ZenFone 4 / Pro | iPad Pro 10.5” | |
| ASUS ZenPad 4 | iPad Pro 12.9” | |
| HTC U11 / U11+ | iPhone 6 | |
| Huawei Mate 10 / Pro | iPhone 6 Plus | |
| Huawei MateBook E | iPhone 6s | |
| Samsung S8 / S8+ | iPhone 7 | |
| Samsung Note 8 | iPhone 7 Plus | |
| Samsung Galaxy Tab S3 | iPhone 8 | |
| LG V30 / V30+ | iPhone 8 Plus | |
| Lenovo Ideapad | iPhone X | |
| And many more… | And many more… | |
| Using the Wireless charger to charge… | Smartphone & Tablet | iPhone & iPad |
| LG V30/ V30+ | iPhone 8 | |
| Samsung S8 / S8+ | iPhone 8 Plus | |
| Samsung Note 8 | iPhone X | |
| And many more… | And many more… |
To charge your device with the USB-C port:
1. Fast charge for Android device(s)*, connect your device to UE10030MP with a USB-C to USB-C cable (cable not included)
2. For Apple fast charge, connect your iPhone* to UE10030MP with an original USB-C to lightning cable (cable not included)
Please do not connect more than one device at the same time
Press the power button once to activate charging for your device
*Based on device compatibility
To charge your device(s) with the USB-A port(s):
1. Connect your device(s) to UE10030MP with the USB-A charging cable(s)
2. Press the power button once to activate charging for your device
To charge your Bluetooth Ear Buds, Apple Watch, and most low current charging device(s):
1. Connect your device to any USB-A port via a compatible charging cable
2. Double-click the power button to activate low current charging mode
3. Check your device for charging status
1. Do not connect UE10030MP with laptops
2. Avoid using micro USB input and other output(s) simultaneously
3. Please avoid placing metallic objects over or too close to UE10030MP while charging your device
4. Do not charge more than two devices at once
5. If your power bank appears to be overloaded with more than two devices at the same time, please remove the third device for safety and better performance
6. When using the low current mode, if your device stops charging after 25 minutes, please double click the power button to re-activate charging again
Compatible Devices
Charging time will depend on “current (ampere)”. If device original adapter output current is close to power pack output current, then the charging time should be close to the charging time the device original adapter takes. If power pack output current is smaller, charging time could be longer. If Power pack output current is larger, whether the charging time will be faster will depend on device power design. (There could be input current limitation. ie, device takes only certain input current.)
We recommend using the power pack once your laptop or netbook battery starts getting low. XP8000/A is recommended for netbook or ultrabook that needs less than 45WH input power and XP18000/A is recommended for laptop that needs less than 90WH input power.
You can tell compatibility from laptop original charger (power supply). There should be output spec shown on laptop charger, which indicate the input power your laptop needs. Basically, the polarity of the charger needs to be positive to center; its output voltage has to be equal to XP18000/A output voltage. (XP18000A may support 8.4V, 9.3V, 9.5V, 12V, 15V, 16V and 19V by using different convert cable.) Some laptops have tolerance for input voltage. The output current is suggested to be +/- 1.5A compare with the output current of XP18000/A. The watt hour (output voltage*output current) of the charger can Not be higher than 90WH.
The XP18000/A can support the MacBook® series of laptops but will require a PC06 + an Apple MagSafe Airline Adapter. For the MacBook Pro with retina display and the MacBook Air, both use an Apple MagSafe 2.
